Welcome to Forever Young Aesthetics Clinic (“we”, “us”, “our”). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [insert URL], make an appointment, or use our services.
1. What information do we collect?
• Information you give us: when you book an appointment, fill in forms, or contact us, we may collect your name, email address, telephone number, postal address, date of birth, medical history and other health-related information relevant to the aesthetic services.
• Information we automatically collect: when you visit our website we may automatically collect your IP address, browser type, device information, pages visited, time and date of visit, referring/exit pages, and other usage statistics via cookies and similar technologies.
2. How do we use your information?
We use your personal data for the following purposes:
• To provide and manage the services you have requested (appointments, treatments, follow-up consultations).
• To communicate with you (e.g., send appointment confirmations, reminders, updates).
• To improve our website, services and user experience.
• For marketing and promotional purposes (only where you have given your consent).
• To comply with legal obligations and protect our rights.
3. Cookies and tracking technologies
We use cookies and similar technologies to track website usage and preferences. You can control or disable cookies through your browser settings, although this may affect your ability to use certain features of the website.
4. How long do we keep your information?
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law (for example to maintain medical records). When no longer required, we will securely delete or anonymise your information.
5. How do we protect your information?
We implement appropriate security measures to protect your personal data from unauthorised access, loss, misuse or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure.
6. Sharing your information
We will not sell or rent your personal data. We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (for example appointment software, payment processors) — always under obligations of confidentiality. We may also disclose your data if required by law, regulation or to protect our rights.
7. Your rights
Depending on the country/region, you may have the following rights regarding your personal data:
• The right to access the personal data we hold about you.
• The right to request correction or deletion of your data.
• The right to withdraw consent (where processing is based on consent).
• The right to object to or restrict processing of your data.
If you wish to exercise any of these rights, please contact us at [insert contact email].
8. International data transfers
If we transfer your personal data to countries outside the UK/EU, we will ensure adequate protection is in place (e.g., Standard Contractual Clauses) in accordance with applicable data protection laws.
9. Children’s privacy
Our services are not directed at persons under [age 16 / age appropriate in your jurisdiction]. If we become aware that we have collected personal data from a minor without verification of parental consent, we will take steps to delete that information.
10. Links to other websites
Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal data.
11. Changes to this policy
We may update this Privacy Policy from time to time. The date of the last update will appear at the top of this page. We encourage you to review this policy regularly.